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Siena AI

siena.cx

AI agent that handles e-com support tickets end to end.

Verdict — best for

AI agent that handles e-com support tickets end to end

Who should use it

Larger DTC brands with big ticket volume

Limitations

$750/mo platform fee before any tickets — not for small sellers

Pricing

$750/mo platform fee plus $0.90 per automated ticket — source: pricing page, checked 2026-10-14

Alternatives in Customer Service

Gorgias

Customer Service

E-com helpdesk with AI agent and Shopify integration

Starter $40/mo; higher tiers from $77/mo yearly; AI Agent add-on

Tidio

Customer Service

Chat widget plus Lyro AI agent

Free; paid $24.17–$49.17/mo (annual), AI add-on extra

Yuma AI

Customer Service

Autonomous AI support agent on top of helpdesks

From $14,400/yr (~$1.20 per resolution)

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