Gorgias
gorgias.comE-com helpdesk with AI agent and Shopify integration.
- Verdict — best for
- E-com helpdesk with AI agent and Shopify integration
- Who should use it
- Shopify brands with real ticket volume
- Limitations
- Ticket-based pricing adds up
- Pricing
- Starter $40/mo; higher tiers from $77/mo yearly; AI Agent add-on — source: pricing page, checked 2026-10-14
Alternatives in Customer Service
Tidio
Customer Service
Chat widget plus Lyro AI agent
Free; paid $24.17–$49.17/mo (annual), AI add-on extra
Yuma AI
Customer Service
Autonomous AI support agent on top of helpdesks
From $14,400/yr (~$1.20 per resolution)
Zipchat
Customer Service
AI sales/support chat for Shopify
From $64/mo (billed yearly)
Disclosure: some outbound links may be affiliate links, and sponsored placements are always labeled "Sponsored". Verdicts and rankings are not for sale. Pricing is checked against vendor pages and dated; always confirm on the vendor site.