Tidio

tidio.com

Chat widget plus Lyro AI agent.

Verdict — best for: Chat widget plus Lyro AI agent
Who should use it: Small Shopify stores
Limitations: AI usage billed separately
Pricing: Free; paid $24.17–$49.17/mo (annual), AI add-on extra — source: pricing page, checked 2026-10-14

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Alternatives in Customer Service

Gorgias

Customer Service

E-com helpdesk with AI agent and Shopify integration

Starter $40/mo; higher tiers from $77/mo yearly; AI Agent add-on

Yuma AI

Customer Service

Autonomous AI support agent on top of helpdesks

From $14,400/yr (~$1.20 per resolution)

Zipchat

Customer Service

AI sales/support chat for Shopify

From $64/mo (billed yearly)

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