Re:amaze
reamaze.comShared inbox + live chat for Shopify stores.
- Verdict — best for
- Shared inbox + live chat for Shopify stores
- Who should use it
- Small Shopify/DTC support teams
- Limitations
- Per-seat pricing adds up; AI resolutions beyond the included quota cost extra
- Pricing
- Basic $29, Pro $49, Plus $69 per team member/mo (about 10% less billed annually); AI agent $0.85 per extra resolution — source: pricing page, checked 2026-10-14
Alternatives in Customer Service
Gorgias
Customer Service
E-com helpdesk with AI agent and Shopify integration
Starter $40/mo; higher tiers from $77/mo yearly; AI Agent add-on
Tidio
Customer Service
Chat widget plus Lyro AI agent
Free; paid $24.17–$49.17/mo (annual), AI add-on extra
Yuma AI
Customer Service
Autonomous AI support agent on top of helpdesks
From $14,400/yr (~$1.20 per resolution)
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